Real-time rates calculated by the DHL app.

Shipping cost is approximately $26 USD for most locations, with higher rates for remote areas.

Estimated delivery time: 1-3 business days.

Free shipping on orders over $300 USD.

Duty and taxes are not included. If you shop through the Shop App, marketplace sales tax will be collected.

DHL Shipping: Calculated in real-time via the DHL app.

Typically around 38 CAD for most zip codes, with higher rates for remote areas.

Delivery takes 1-3 business days.

EMS Shipping: Flat rate of 36 CAD.

Free Shipping on orders over 300 USD.

Duty and tax are not included in the cost.

DHL Shipping: Calculated in real-time via the DHL app.

Typically around 16 USD for most zip codes, with higher rates for remote areas.

Delivery takes about 1-3 business days.

EMS Shipping: Flat rate of 16 USD.

Free Shipping on orders over $300 USD.

Please Note Duties and taxes are not included in the shipping cost.

DHL Shipping: Calculated in real-time via the DHL app.

Typically around 23 Euros or 20 GBP for most zip codes, with higher rates for remote areas.

Delivery takes about 1-3 business days.

Free Shipping on orders over $300 USD.

Please Note Duties and taxes are not included in the shipping cost.

DHL Worldwide Express Shipping:

Calculated in real-time via the DHL app.

The shipping cost is approximately 150 AED for most zip codes, with higher rates for remote areas.

Delivery takes around 1-3 business days.

Flat Rate Shipping:

70 AED for orders over 300 USD.

Please Note:

Duties and taxes are not included in the shipping cost.

DHL worldwide express shipping, real time rate calculated by DHL app. The shipping cost is around 32 AUD for most of the zip and higher for remote area.

Shipping time around 1-3 business days.

Free shipping for orders over 300 USD.

Duty and tax are not included.

Please check the shipping rate at checkout.

A reduced rate will apply to orders over 300 USD.

Duties and taxes are not included in the shipping cost.

It usually takes us 1-3 business days to process orders. We ship on every DHL JP business day. Please check the calendar above.

Orders containing pre-order products will be held and shipped as soon as the products arrive.

If you haven't received tracking updates within 3 business days, please let us know.

The fulfillment system syncs with DHL's platform once tracking information is generated, which may have led to the early update. We apologize for any confusion this may have caused.

Duty and Tax: Please note that duty and tax are not included in the product price. All packages are shipped as DDU (Delivery Duty Unpaid).

Duty and tax charges depend on the importing country, and customers will be responsible for these costs.

We do not accept returns if the package is rejected due to non-payment of duty and tax. In the event of a return, customers will be responsible for shipping, return, and tax costs.

Thank you for your understanding.

Yes, we can help with the order edition and please email us on your request.

Please note that the order edition may cause the shipping delay.

Please note that the dispatched order can not be updated.

Yes, we are able to cancel the order before it has been processed.

Please note that there will be a 6% cancellation fee based on the total order value to cover international transaction fees.

We apologize, but only defective products can be returned or exchanged.

We don't accept the returns due to other reasons (change mind/ wrong color purchased/ color match), which maintains the quality of the products shipped.

We process refunds once the order has been fulfilled.
Please note that it may take a few days for the refund to appear on your bank balance. If you have any questions regarding the refund, feel free to email us.