Dear Customers and Friends,
We would like to inform you that our team will be out of the office during the upcoming Obon Festival in August.
- Orders placed between August 11th (Friday) and August 14th (Monday) may experience a slight delay of 2-3 business days in processing. The first shipping day after the holiday period will be on August 16th (Wednesday).
- Please be aware that we are still accepting new orders throughout the holiday period. Our customer care team will continue to respond to emails, although some delay in response time may occur.
- Orders placed after 12 pm on August 10th (Thursday, Japan time) will be shipped on August 16th.
If you have any urgent matters requiring immediate shipping, we kindly ask that you arrange your orders accordingly.
For any inquiries or concerns, please feel free to reach out to us at firstname.lastname@example.org. Your patience and understanding during this festive period are greatly appreciated.
We wish you a wonderful week ahead, and thank you for being a part of the Ichibanmart community.
Aug 8th, 2024