EU Right of Withdrawal

If you are a consumer located in the European Union, you may have the right to withdraw from your purchase within 14 days from the day you receive the goods.

To exercise your right of withdrawal, please submit your request through the form below.

After we receive your request, we will send you an acknowledgement by email without undue delay.

Please note that certain products may be excluded from the right of withdrawal. For health protection and hygiene reasons, we cannot accept returns of sealed cosmetics, skincare, personal care products, beauty devices, or similar goods once they have been opened, unsealed, used, or are no longer in a resalable condition, unless the product is faulty, damaged, or incorrect.

Returned products should be unused, unopened, in their original packaging, and in a condition suitable for resale, unless the product is faulty, damaged, or incorrect.

Unless the item is faulty, damaged, or incorrect, you are responsible for the cost of returning the goods.